This privacy notice is designed to explain concerns involving the use of “Personally Identifiable Information” (PII) online. PII, as described by Privacy Law and Information Security, means details that may identify, contact, or locate a person, either by itself or together with other information. Please review this privacy policy carefully so you understand how we collect, use, protect, or otherwise manage your PII in connection with our website.

1. What personal information may we collect when you visit our website, App, or blog?

You may be requested to provide your name, mailing address, phone number, and other specific details when placing an order or registering on our website, so we can improve your online shopping experience.

2. When is your information collected?

We gather your information when you create an account, place an order, subscribe to our newsletter, or submit information through our website.

3. Why is your information used?

We may use information collected when you register, purchase, join our newsletter, answer a survey or marketing message, browse the website, or use certain website features:

• To tailor the user experience by showing preferred content and products.
• To improve the service provided by our website.
• To respond quickly to your customer service requests.
• To process your transactions efficiently.
• To send periodic emails about your order or other products and services.

4. How is your information protected?

Your personal information is stored securely and can be accessed only by authorized team members with special access rights, who must keep this information confidential. In addition, sensitive/credit information you provide is encrypted through Secure Socket Layer (SSL) technology. We apply various security measures to help keep your personal information safe when you place an order, enter, submit, or access information. All transactions are handled through a gateway provider and are not stored or processed on our servers.

5. Do we use “cookies”?

Yes, cookies are used. Cookies are small files that a website or service provider transfers to your computer’s hard drive through your web browser (when permitted) so the website’s or service provider’s systems can recognize your browser and remember certain information. For instance, cookies help us remember and process items in your shopping cart and review your preferences based on previous or current website activity, allowing us to provide better services. We also use cookies to collect aggregate information about site traffic and interactions so we can offer improved experiences and tools in the future.

We use cookies to:

• Help remember and process products in the shopping cart.
• Review user preferences for future visits.
• Keep track of advertisements.

You may choose to have your computer alert you whenever a cookie is being sent, or you may disable all cookies through your browser settings, such as Internet Explorer. Since browsers use different procedures, please refer to your browser’s Help menu to learn how to adjust cookies. Turning cookies off may affect website performance.

6. Do we share personal information?

We do not sell, trade, or transfer your PII without advance notice. This does not include website hosting partners and other parties who help operate our website, conduct our business, or provide services, provided those parties agree to keep information confidential. We may also disclose your information when we believe release is required to follow the law, enforce our website policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor data may be shared with other parties for marketing, advertising, or other purposes.

7. Links to third-party privacy policies

• [Google Play Services](Link to Google Play Services Privacy Policy)
• [Google Analytics for Firebase](Link to Google Analytics for Firebase Privacy Policy)
• [Firebase Crashlytics](Link to Firebase Crashlytics Privacy Policy)
• [Facebook](Link to Facebook Privacy Policy)
• [Bugly SDK Crashlytics](Link to Bugly SDK Crashlytics Privacy Policy)

When you use our Service and experience an error in the App, please note that we collect data and information (through third-party products) on your phone called Log Data. Log Data may include details such as your device’s Internet Protocol (IP) address, device name, operating system version, App configuration, time and date, and other statistics when using our Service.

8. How are “Do Not Track” signals handled?

We respect “Do Not Track” signals and do not track, place cookies, or use advertising when a Do Not Track (DNT) browser mechanism is active.

9. Do we permit third-party behavioral tracking?

We do not permit third-party behavioral tracking.

Fair Information Practices

The Fair Information Practices Principles are the foundation of UK Privacy Law, and the concepts they include have had a significant role in the development of data protection laws across the world. Understanding the Fair Information Practice Principles and how they should be applied is essential to complying with privacy laws that protect personal information.

In the event of a data breach, we will take these responsive steps:

• We will notify users by email and SMS within 7 business days.

We also agree to the individual redress principle, which requires individuals to have the right to pursue legally enforceable rights against data collectors and processors that fail to comply with the law. This principle means individuals must not only have enforceable rights against data users, but also access to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

We collect your email address and phone number to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates related to orders.
• Send additional information & SMS connected to your products and/or service.
• Market to our mailing list or continue sending emails and SMS after the original transaction occurs.

In accordance with CAN-SPAM, we agree to the following:

• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in a reasonable manner.
• Include the physical address of our business or website headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests promptly.
• Allow users to unsubscribe through the link at the bottom of each email.

If you want to unsubscribe from future emails and SMS, you may follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. For this reason, we recommend reviewing this page periodically for any changes. We will notify you about updates by posting the new Privacy Policy on this page.

Contacting Us

If you have any questions about this privacy policy, please contact us directly through our LiveChat